Contact Oneplan Pet Insurance

Business Hours

Monday - Friday: 8:00 - 17:00

Address: Physical Address: 54 Maxwell Drive, One Building, Woodmead Office Park, Woodmead Postal Address: PO Box 652075, Benmore, 2010 Phone: 010 001 0141

Claims, Emergencies, Pre-Authorisations, Customer Care and General Information


General Enquiries: care@onegrp.co.za Brokers: brokers@onegrp.co.za Non Hospital Admission Authorisations: claims@onegrp.co.za or fax 086 555 4730 Hospital Authorisations / New Admission: universal@onegrp.co.za or fax 086 566 1749 Claims: claims@onegrp.co.za or fax 086 716 7431

Remember you can process claims through:

Mobile claim system by dialling *120*17526#

Or via the self service portal.

Pet Self Service Become A Broker