Oneplan Smart Insurance

All you need to know about the Onecard, Claiming and the Oneplan App

Our 4 easy claim steps

  • download the oneplan health insurance app on the google playstore

    Login to the
    Oneplan App

  • download the oneplan health insurance app on the google playstore

    Load a Claim


  • download the oneplan health insurance app on the google playstore

    Money will be
    loaded onto
    your Onecard

  • download the oneplan health insurance app on the google playstore

    You can then
    swipe at
    your Doctor

Health Claims Process Pet Claims Process

Dont feel like reading?

Watch this how to claim video, it will help explain everything.


Choose your Claim and Policy Management Platform.

Oneplan continuously keeps up with technologies,
ensuring clients easy access to their policies and enabling them to load claims, check statements, update information wherever they are.
All in a way the client is most comfortable and familiar with.
Our App was developed to make our clients lives
as simple as possible when it comes to managing their health care cover.

You can either do it online


Claim Online

Or download our app


The Onecard™

(Health and Pet Classic & Super Pet Policy Holders will receive a card only)

We use the Onecard to be able to transact and pay your healthcare claims to through the mobile application within minutes.
Simply login, load a claim and we will pay your day to day claim to your card so you can swipe at the Doctor or Vet.
It works the same as a debit card which is why you need to keep your pin handy.
If you forget your pin you can reset under My Cards in the Oneplan App.

Card Fee and Administration is R160 once off (includes door to door courier).
Additional or Replacement Card Fee R160 (includes door to door courier).

innovative claiming systems with oneplan health insurance