About the Oneplan Family.

LIFE CAN BE COMPLICATED ENOUGH AND THAT’S WHY WE BELIEVE INSURANCE SHOULDN’T BE.
When it comes down to it, what matters most is that the things you love are covered when you need them to be.

About Pets
About Family
About Car & Household
About Family

At Oneplan, we live by the philosophy that insurance should make life easier, not more complicated. That’s why we offer simple and affordable insurance plans without sacrificing quality. We don’t believe in sneaky clauses or conditions that come back to bite you when you need help the most.

Our top priority is providing honest and upfront service so that our clients can choose the plan that works best for their needs and budget—and have peace of mind that their most precious possessions are well taken care of.

Put simply, our insurance plans are designed by people who care about making today better.

Our promise

Promise transparency check

To treat our clients fairly, with honesty and transparency, no matter what.

Process claims check

To process claims quickly and without any hassle (that’s why we pay YOU upfront before you see the doctor or vet)

Quick refund check

Quick refund process to your Onecard or Bank Account in the app or through whats app.

Customer support check

Efficient and friendly customer support from your Oneplan Insurance Family when you need us most.

Qualified team check

Providing a dedicated, well trained team of qualified nurses in our Claims and Authorisation Team.

Quality benefits check

To offer you only quality benefits with added value that you can use when you need to, without compromise.

Our Oneplan History


Oneplan was built by people who truly care about giving aspirational consumers access to a better life for themselves, their families and their pets. It is for consumers who are looking for solutions to make today easier, because life is full of pressures and challenges and your insurance should be there to provide you with the cover when you need it most.

Year 2009

The health and well-being of our community has always been Oneplan’s primary focus, which made the founders realise that many South Africans couldn’t pay for expensive medical aid memberships and many also couldn’t afford to pay for a doctor upfront and claim back later. The solution to both these industry inequalities saw the start of the Oneplan Insurance product together with the unique innovative Onecard pre-payment technology solution which to this day, remains the only health and pet insurance product solution that pays clients their day-to-day benefits upfront in South Africa. The first Oneplan Health Insurance policy was issued in March 2009 and a month later our first upfront payments were processed by USSD method.

Year 2011

Our community and family extend to our pets, and Oneplan launched their Pawesome Pet Insurance product to provide another financial solution for the health and wellbeing of those that matter most to us, and were one of the only three pet health insurance products in South Africa. What set the Oneplan product apart from other insurance products was and still is, its comprehensive benefits and, once more, the ability to pay vet visits and routine care upfront with the Onecard and App so that clients had the funds available to use when their pets needed them most.

Year 2015

Oneplan changed Insurers as their policies grew and partnered with Zurich Insurance Company South Africa Limited who were later acquired by Fairfax Company Limited, and Zurich changed its name to Bryte Insurance Company Limited. With the change in Insurers, the Oneplan brand switched from Red to Blue which saw the start of the Oneplan Brand and Identity “To make today better”.

Year 2016

The Oneplan App was develop to make it easier for clients to claim and access their policies and was launched in the Google Play and Apple App Store, and slowly saw clients transitioned from using the USSD method to the in-App pre-funded claim processing method, which was much quicker than USSD and done in less than one minute.

Year 2017

Our very first TV and Radio Ad Commercials with DSTV and Highveld Radio aired. The Oneplan brand continues to grow and reach more South Africans.

Year 2018

Seeing the need for the Health and Pet Insurance products increase and the successful effect it has on our clients lives, Oneplan wanted to expand its product line even further and offer clients some relief amidst the high premiums of comprehensive Car & Household products and developed a solution where they can choose Flexible cover, which still provide comprehensive cover but with and excess which can be changed without fuss to provide some cover and peace of mind in the event of any accident or loss.

Oneplan further developed its brand and identity and partnered with M&C Saatchi Abel to give the brand a fresh, simple and modern look and feel, which is always exciting for any brand that is evolving. Have a look further down on this page to see how the logo design has transformed over the years to what we know and love now.

Year 2020

The year of the “pandemic” and as COVID-19 hit, Oneplan remained a constant comfort to our clients and were there uninterrupted throughout the pandemic to help them get better, and make sure they had access to their cover when they needed it. Oneplan also created a new benefit to help clients obtain access to over-the-counter medication to financially assist in vaccinations, tests and medication as concerns mounted … and we got through it together.

Year 2021

Oneplan launched its very own online Onepet Premium Pet Store, exclusive to Oneplan Clients and offering clients a way to save monthly on their pet food shopping and put these savings towards making their pet insurance more affordable. Oneplan also built and patented the Oneplan Pet Wellness Wheel which helps our clients keep track of important check-ups and pet health care tips throughout the year and a pets life cycle.

Oneplan’s distribution strategy expanded, and it started developing white labelled products which enhanced the insurance offerings for market participants whilst still maintaining its expert administration services such as claims and policy management.

As a well-established Administrator Oneplan manages several white labelled products including Telesure’s, 1st for Women and Auto & General pet insurance products.

Oneplan also stepped into the retail market and currently sells and administers the white labelled firstPet Insurance product on behalf of Bryte Insurance Company Limited. Watch this space as we grow our service … To make today better for all South Africans.

Our logo’s journey to greatness

Logo 2009
Logo 2012
Logo 2015
Logo 2018
Logo 2009

WE ARE LICENSED FINANCIAL SERVICES PROVIDERS, UNDERWRITTEN BY BRYTE INSURANCE COMPANY LIMITED, A LICENSED NON-LIFE INSURER


Bryte Insurance Company Limited’s operations in South Africa and Botswana were additions to the Fairfax Financial Holdings portfolio. Fairfax is a company based in Toronto, Canada and through its subsidiaries, is engaged in property and casualty insurance, and reinsurance and investment management.

Bryte Insurance Company Limited approaches customer risk with purpose, proactively working with brokers and clients to enable better risk decisions.

If you would like to read more about Bryte’s history click here

Lives Insured

+ 300 000
lives insured

Taking care of the health and well-being people and pets when they need us most.

Oneplan Team of Staff

300
Oneplan Team of Staff

There to help make your day better

Provinces

9
Provinces

Providing quality health care across the whole of South Africa.

WE TAKE PRIDE IN ENSURING OUR OFFERINGS CATER TO A VARIETY OF INSURANCE NEEDS.

Whether you’re trying to find a healthcare plan that doesn’t cost more than your rent every month, or a pet plan for your newest or furriest family member, or even just a plan that covers your Car & Household items, Oneplan has the plan for you.

About Health Insurance

HEALTH INSURANCE

UPFRONT DAY-TO-DAY BENEFITS AND ACCESS TO PRIVATE HEALTHCARE (NO NETWORKS)

Having private healthcare is important.
With Oneplan, you get access for Casualty, Accidents, and Illnesses in hospitals like Netcare, Life, Mediclinic and more. Plus, you can load your claims upfront for all Day-to-Day Benefits to your Onecard in 1 minute with the Oneplan App.

Visit our Claim process page to find out more about our simple and efficient claim and refund process, or have a look at our Health Plans and Pricing for more on our comprehensive benefits and cover.

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About Pet Insurance

PET INSURANCE

PET INSURANCE BY PEOPLE WHO LOVE PETS AS MUCH AS YOU DO

Give yourself the assurance of knowing your furry friend is covered for Vet Visits, Routine Care, unforeseen Accidents, and Illnesses. Plus, Oneplan Pet Parents get up to 25% discount* in the Onepet Store on all their monthly pet food and supplies shopping – savings they can use towards making Pet Insurance more affordable!

Oneplan also pays you upfront for Casualty (Vet Visit) & Pet Med Savings (Routine Care) and you can get up to R5000 for a vet deposit on pre-authorised admissions.
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About Car & Household Insurance

CAR & HOUSEHOLD INSURANCE

FLEXIBLE COVER ALLOWING YOU TO CHOOSE HOW MUCH YOU PAY WITH OUR INSURANCE PREMIUM SLIDER

We give you the flexibility to turn your insurance on and off so that it’s available for when you need it and off when you don’t. Plus, your cover includes R2.5 million third party liability cover.

Oneplan takes the hassle out of getting your cover validated by simply allowing you to snap a pic or video and uploading it in the Oneplan App.

Try our flexible premium slider now by getting an online quote in minutes.
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About Gap Cover

GAP COVER

SAY GOODBYE TO MEDICAL AID SHORTFALLS AND CO-PAYMENTS - NO SUB-LIMITS OR CONFUSING BENEFITS

Choose from 2 comprehensive GAP Plans to suit your budget without compromising on benefits for affordability. We double or quadruple your scheme pay out, even if you are within your MSA Savings Threshold. Plus get cover for all cancers + mental health conditions and added Accidental Death & HIV cover at no extra premium.

With Oneplan GAP Cover, you’ll never have to worry about unexpected & expensive medical bills again.
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