Contact Us

Business Hours

Monday - Friday:

8:00 - 17:00

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Physical Address: 54 Maxwell Drive, One Building, Woodmead Office Park, Woodmead Postal Address: PO Box 652075, Benmore, 2010

Contact Details

010 001 0141

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Claims, Emergencies, Pre-Authorisations, Customer Care and General Information

Customer Care:

Non Hospital Admission Authorisations: or fax 086 555 4730

Hospital Authorisations / New Admission: or fax 086 555 4730

Claims: or fax 086 716 7431

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Did You Know You Can Process Your Claims?

Oneplan continuously keeps up with technologies, ensuring clients easy access to their policies and enabling them to load claims, check statements, update information wherever they are.

You can either do it online

Claim Online

Or download our app