CONTACT US

GENERAL DETAILS

Business Hours

Monday - Friday: 8:00 - 17:00

Address: Physical Address: 54 Maxwell Drive, One Building, Woodmead Office Park, Woodmead Postal Address: PO Box 652075, Benmore, 2010

010 001 0141

Find us on:

Claims, Emergencies, Pre-Authorisations, Customer Care and General Information

Brokers: brokers@onegrp.co.za

Non Hospital Admission Authorisations: auths@onegrp.co.za or fax 086 555 4730

Hospital Authorisations / New Admission: auths@onegrp.co.za or fax 086 555 4730

Claims:claims@onegrp.co.za or fax 086 716 7431

Remember you can process claims through:

The Mobile App

Or via the self service portal.

Members Self Service

CLICK HERE TO VIEW THE CLAIMS PROCESS

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